Support

If you need help with sign-in, chart profiles, deep reports, subscriptions, or purchase restoration in the MOIRAE App, send us an email. We prioritize issues that affect account access, paid entitlements, and data safety.

Contact: hello@moirae.app

To help us diagnose the issue, include your app version, device model, the approximate time it happened, and a brief description that avoids sensitive personal content. Do not send passwords, raw purchase receipts, full birth details, or AI conversation text.